Restaurant Host

Truth be Told, a restaurant located inside The Study at University of Chicago, is currently seeking a Host to provide genuine hospitality and the highest quality of service to our guests.

Requirements

• Provide the highest and most efficient level of hospitality and customer service expected by our guests.
• Greet guest and seats guests.
• Help guest with reservations and guide them to their table.
• Record and confirm reservations through OpenTable or through call-in requests.
• Monitor guest waiting list.
• Answer telephone to service internal and external guest.
• Handle room service and to go orders via telephone.
• Handle cash, credit cards and guest room charges.
• Assist with serving guest by bringing out meal orders if servers are busy.
• Help monitor and observe guest’s dining experience to ensure guest are satisfied with the food and service and respond promptly and courteously to correct any problems.
• Maintain a level of knowledge of all menu items and beverage programs.
• Be a team player and assist others when and where necessary to ensure a seamless guest experience.
• Complete the setup and breakdown of a section, including detailed cleaning of the work area and surrounding areas.
• Working with servers to ensure that orders are completed according to request and on time.
• Maintain a safe and clean work environment.
• Report any damages, shortcomings, and disturbances to supervisors.
• Ensuring that restaurant operation procedures and hygiene meet food safety standards and regulations.
• Ability to work a flexible schedule, including weekends and holidays.
• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the Restaurant Manager.
• Any other duties assigned by Supervisor/Manager

Benefits

• Medical, dental, vision, life and disability insurances
• Paid time off
• Paid holidays