Truth be Told, a restaurant located inside The Study at University of Chicago, is currently seeking a Host to provide genuine hospitality and the highest quality of service to our guests.
Requirements
- Provide the highest and most efficient level of hospitality and customer service expected by our guests.
- Greet guest and seats guests.
- Help guest with reservations and guide them to their table.
- Record and confirm reservations through OpenTable or through call-in requests.
- Monitor guest waiting list.
- Answer telephone to service internal and external guest.
- Handle room service and to go orders via telephone.
- Handle cash, credit cards and guest room charges.
- Assist with serving guest by bringing out meal orders if servers are busy.
- Help monitor and observe guest’s dining experience to ensure guest are satisfied with the food and service and respond promptly and courteously to correct any problems.
- Maintain a level of knowledge of all menu items and beverage programs.
- Be a team player and assist others when and where necessary to ensure a seamless guest experience.
- Complete the setup and breakdown of a section, including detailed cleaning of the work area and surrounding areas.
- Working with servers to ensure that orders are completed according to request and on time.
- Maintain a safe and clean work environment.
- Report any damages, shortcomings, and disturbances to supervisors.
- Ensuring that restaurant operation procedures and hygiene meet food safety standards and regulations.
- Ability to work a flexible schedule, including weekends and holidays.
- Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the Restaurant Manager.
- Any other duties assigned by Supervisor/Manager
Benefits
- Medical, dental, vision, life and disability insurances
- Paid time off
- Paid holidays