Inside Sales / Customer Service Representative - Industrial Distribution

SunSource is a leading value-add industrial distribution company looking for a Customer Service Representative to provide support and develop relationships with customers and sales teams. The ideal candidate will have 2+ years of inside sales/customer service experience, an associate's/technical degree, and proficiency in Microsoft Office and software programs related to customer service.

Requirements

• Support customers and outside sales team
• Prioritize and manage multiple requests in a fast-paced environment
• Proactively anticipate customer's and manager's needs
• Field 50-100+ emails daily
• Effectively communicate via email/phone
• Proficient in Microsoft Office
• Experience, Education and Skills
• 2+ years of experience inside sales / customer service experience
• Associates / Technical degree is preferred
• Inside sales experience in a manufacturing or industrial distribution environment is preferred
• Proficient with software programs relating to the customer service position including Microsoft Excel, Microsoft Word, E-mail and vendor pricing programs
• Working experience with Trend (CRM) is a plus
• Strong analytical, mathematical, and mechanical aptitude

Benefits

• Industry competitive compensation plan
• Medical
• Dental
• Vacation
• 401(k)