Customer Service Agent

Webook.com, a Saudi company specializing in event ticketing and experience booking, is seeking a Customer Service Agent to provide outstanding support and assistance to ticket buyers. The role focuses on resolving inquiries and ensuring a smooth customer experience, potentially including refund requests and exchanges. This position offers a chance to work with a dynamic team and contribute to a rapidly growing platform.

Requirements

• 1–3 years of experience in customer service, preferably in ticketing or live events.
• Excellent communication and problem-solving skills.
• Ability to manage multiple requests efficiently and professionally.
• Experience with live chat and CRM systems
• Proficiency in English