Contact Center Agent
Supertech GroupEastern Province, Saudi Arabia
Posted April 15, 2025
Full Time
About the Company
Webook.com is a leading event ticketing and experience booking platform in the Saudi Arabian market, part of the Supertech Group.
Job Description
Webook.com is seeking enthusiastic Contact Center Agents to join their team. The role involves handling inbound and outbound calls, providing excellent customer service, collecting feedback, and supporting clients with their inquiries and complaints. The company is part of a leading group of digital and user experience agencies in the GCC region.
Requirements
- Adhere to Company's Policies and Instructions
- Answer inbound and outbound calls
- Handle customers complaints and inquiries
- Book, reschedule, and cancel events
- Sell events tickets through all channels
- Handle customer transactions through different channels
