Premium Service Engineer

The Premium Support Engineer will provide expert level support services for SUSE products in select customer accounts. They will build strong relationships with assigned customers, understand their environment, and provide personalized support and services in both a proactive and reactive manner.

Requirements

• Bachelor's degree in computer science, Information Systems, or related field
• 3 to 5 years of IT, Services, Consulting, or Support experience
• Strong sense of responsibility, self-motivation, and ability to prioritize and organize workload
• Flexibility and capacity to work across a variety of activities within a matrix and virtual organizational framework
• Ability to adapt/learn new products/technologies and handle tense/stressful customer situations

Benefits

• Competitive salary
• Opportunities for career growth and development
• Dynamic and collaborative work environment
• Flexible work arrangements