Premium Support Engineer

As a Premium Support Engineer, you will provide expert level support services for SUSE products in select customer accounts. You will be responsible for building strong relationships with assigned customers, resolving technical issues, and providing high-level advisory services.

Requirements

• Bachelor's degree in computer science, Information Systems, or related field
• 3 to 5 years of IT, Services, Consulting, or Support experience
• Strong sense of responsibility, self-motivation, and ability to prioritise and organise workload
• Flexibility and capacity to work across a variety of activities within a matrix and virtual organisational framework
• Ability to adapt/learn new products/technologies, troubleshoot network and kernel level issues, and deploy and manage Kubernetes/OpenShift clusters at scale

Benefits

• Competitive salary
• Benefits package
• Opportunities for career growth and development