Customer Success Engineer
BioSked, Inc.Geneva, Geneva, Switzerland
Posted February 16, 2026
Full Time
About the Company
BioSked is a trusted partner of 1,000+ healthcare sites in 9 countries, helping hospitals and clinics optimize their workforce through their AI-powered intelligent scheduling platform, Momentum.
Job Description
BioSked is looking for a Customer Success Engineer to join their team in the Geneva area. The successful candidate will work on implementing and supporting the company's AI-powered intelligent scheduling platform, Momentum, at hospitals and clinics.
Requirements
- Analyze and translate client operational workflows into configurations within the application
- Optimize client processes around the company's products
- Ensure successful onboarding and continued use of the products by customers
- Work closely with engineers, project managers, and sales executives to ensure implementation quality & client satisfaction
- Train clients on the application and maintain training materials
- Contribute to product development by identifying features, testing, and providing feedback
- Support the sales team in identifying upsell opportunities
- Support client inquiries
- Conduct database backups, automated processing, data imports, infrastructure operations and continuity
Benefits
- Competitive, merit-based compensation
- Equity and profit-sharing opportunities
- All customary social benefits
- Opportunities to visit medical professionals on-site
- Clear pathways for career progression
- Collaborative small company environment
- Meaningful and impactful healthcare solutions
- Opportunities to learn and use modern technologies
