Application Support
Swiss ReMexico City, Mexico City, Mexico
Posted September 8, 2025
Full Time
About the Company
Swiss Re is a leading global reinsurer offering a wide range of insurance and risk transfer solutions to insurance companies, corporations, and public sector clients. With a strong capital base and innovative approach, Swiss Re provides tailored coverage across various lines of business, enabling enterprises to manage risks effectively. Founded in 1863, the company operates through over 70 offices worldwide and is highly rated by major credit agencies.
Job Description
The Application Support Engineer at Swiss Re supports corporate solutions customers with second-level user support, focusing on North America. This role involves incident management, monitoring application health, identifying and resolving outages, escalating issues, and acting as a product advocate. The team aims to build a strong knowledge base and transition new applications as they are transferred from Development Teams, allowing employees to move into more functional roles.
Requirements
- Ability to speak and write English fluently
- Foundational understanding of business and how IT supports delivery of business goals
- Highly motivated individual with analytical skills
- Willingness to learn technical skills
Benefits
- Generous Paid Time Off
