Assistant Manager - Data engineering L2 support (Operations)

We are hiring a Data Engineer to provide Ops and production support and enhancements for Data warehouse / Datamart projects and Health Analytics systems in GCC.

Requirements

• Manage and prioritise user queries and production issues for existing applications
• Track, analyse, and resolve production support incidents
• Facilitate user meetings and stakeholder workgroups to document and analyse change request requirements
• Perform comprehensive data profiling and mapping
• Provide support for production reports, dashboards, and metadata
• Collaborate with vendors and developers to design, configure, and test enhancements
• Translate user requirements into detailed analytics, reporting needs, and ETL rules
• Conduct technical data mapping for potential data warehouse sources
• Execute and coordinate testing phases
• Provide primary application maintenance support
• Assist the Project Manager in assessing technical feasibility for cost evaluations
• Support knowledge sharing within the team by documenting solutions and contributing to technical documentation