Customer Success Manager - NYC

We're on a mission to make video easy for everyone. Our AI video communications platform simplifies the video production process, making it easy for anyone to create, collaborate, and share high-quality videos. We're trusted by leading brands such as Heineken, Zoom, Xerox, McDonald’s and more.

Requirements

• Customer-facing experience in Customer Success Management / Client Service / Account Management or similar ideally in B2B SaaS
• A customer-centric mindset with a passion for delivering exceptional customer experiences
• Proactive and organized with the ability to prioritize against competing demands

Benefits

• A competitive salary + stock options in our fast-growing Series D startup
• Hybrid working environment
• 100% Medical, Dental & Vision
• 401k Plan
• Paid parental leave
• 25 days of annual leave + Public holidays + paid sick leave
• Fun culture with regular socials
• A generous referral scheme
• A brand new computer + monitor