The Sales Consultant is responsible for promoting the Company's products and services by building relationships with new and existing customers to become the customers' most valued and trusted business partner. The main focus of the Sales Consultant is to help the Company's customers succeed while achieving sales and profit goals established by the Company.
Requirements
- Responsible for maintaining and identifying new sales opportunities within prospective and existing accounts.
- Make sales calls and presentations to develop and maintain a solid customer relationship to increase sales and category penetration.
- Utilize consultative selling techniques, product knowledge, ROI, system tools and sales training resources to effectively target new prospects and market growth opportunities.
- Continuously manage assigned accounts and take corrective action, as needed, to maintain and improve the overall customer experience.
- Regularly consult with assigned accounts as appropriate, including new products and services, company changes, holiday schedules, product pricing or information changes and new opportunities.
- Immediately notify management if an existing account is in jeopardy of discontinuing service or issues remain unresolved regardless of attempts to correct situation.
- Work with Accounts Receivable to ensure customers pay invoices within agreed upon terms.
- Regularly interact and communicate with various internal departments to provide vital information that may be necessary for servicing the customer.
- Assist in the set-up of new accounts, including Customer Account Application (CAA), customer order guides, pricing, order schedules, files, etc.
- Coordinate with other departments as appropriate to meet or exceed customer expectations.
- Accurately forecast sales results and trends for a specific territory, group of accounts, etc.
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance