IT Coordiantor

TalentNeuron is seeking a detail-oriented and proactive IT Coordinator to provide technical support, manage IT systems, and coordinate with vendors. The role supports daily IT operations, ensuring smooth service delivery and a secure IT environment for employees. This position plays a key role in enabling productivity and ensuring reliable IT.

Requirements

• Act as the first point of contact for IT-related queries.
• Troubleshoot and resolve hardware, software, and network issues.
• Manage IT helpdesk tickets and escalate as needed.
• Monitor basic network connectivity, system performance, and backups.
• Coordinate with global IT teams for escalations and advanced support.
• Maintain inventory of IT equipment.
• Oversee issuance and return of IT assets.
• Track software licenses and renewals.
• Support enforcement of IT security policies.
• Coordinate with service providers.
• Assist in data backup, recovery, and user access management.
• Create and maintain documentation and audits.