TaskUs is a provider of outsourced digital services and next-generation customer experience. As a Quality Analyst, you will provide world-class service to clients in an accurate, efficient and respectful manner.
Requirements
- Willing to work on cyclical schedules
- Experience in phone, email, and live chat support
- Strong verbal and written communication and comprehension skills in Portuguese language
- Computer literate and proficient in Windows OS, Apple OS X, Microsoft Office, and Google applications
- Good problem solving and critical thinking skills with a focus on issue resolution and customer satisfaction
Benefits
- Competitive industry salaries
- Comprehensive benefits packages
- Total Rewards department
- Wellness department
- HR department
- Diversity department
- Inclusive environment
- Positive impact on the community
- Internal mobility and professional growth