Quality Analyst (Portuguese/German/Japanese/French/Korean/Spanish)

TaskUs is a provider of outsourced digital services and next-generation customer experience. As a Quality Analyst, you will provide world-class service to clients in an accurate, efficient, and respectful manner. The company prioritizes employees' well-being and offers competitive industry salaries and comprehensive benefits packages.

Requirements

• Willing to work on cyclical schedules
• Experience in phone, email, and live chat support
• Strong verbal and written communication and comprehension skills in Portuguese, German, Japanese, French, Korean, or Spanish language
• Computer literate and proficient in Windows OS, Apple OS X, Microsoft Office, and Google applications
• Good problem-solving and critical thinking skills with a focus on issue resolution and customer satisfaction
• Resourceful, able to multitask, and has high attention to details
• Self-motivated and able to work independently as well as contribute to cross-functional and global teams
• Flexible and able to quickly adjust to frequent process and information changes
• Able to work under pressure

Benefits

• Competitive industry salaries
• Comprehensive benefits packages