WFM Team Lead (Alabang) | Onsite
TASQ Staffing SolutionsMuntinlupa, Philippines
Posted March 4, 2026
Full Time
About the Company
TASQ Staffing Solutions brings more than 70 years of combined expertise in talent acquisition, offering a trusted partnership for companies seeking to hire top talent. The firm serves clients across all sizes—from startups to Fortune 500 enterprises—delivering tailored staffing solutions that span multiple industries. TASQ’s core focus is rapid, high‑quality placement, ensuring that organizations quickly fill critical roles with qualified candidates. Its seasoned team combines deep market knowledge with a client‑centric approach, positioning the company as a reliable partner for businesses that demand both speed and excellence in recruitment.
Job Description
We are looking for a WFM Team Lead to work onsite in Alabang. The ideal candidate has a minimum of 4 years experience in customer service and workforce management in the BPO/BPM industry, with a bachelor's degree and 2 years of leadership experience. The candidate should have technical functional knowledge of ASPECT, IEX, Genesys, SAP, and Oracle, and experience in managing teams and building effective relationships with clients and customers.
Requirements
- Amenable to work in shifting schedules
- Able to start ASAP
- Minimum 4 years experience in customer service and workforce management
- Bachelor's degree in any course
- Minimum 2 years in a leadership role
Benefits
- HMO for Employee and 2 Dependents
- Quarterly performance bonus
- Outstanding career development opportunities
- 24 Leaves Annually
