Operations Manager- BPO
Tatu CityGitothua ward, Kiambu, Kenya
Posted November 3, 2025
Full Time
About the Company
Rendeavour is launching a Business Process Outsourcing (BPO) division from the ground up, with ambitious plans to scale rapidly.
Job Description
Rendeavour is seeking an experienced Operations Manager to lead the establishment and management of BPO operations, ensuring seamless service delivery, operational excellence, and scalability.
Requirements
- Bachelor’s degree in business administration, Operations Management, or related field
- At least 7 years of experience in BPO operations, with at least 3 years in a leadership role
- Proven track record in setting up and scaling BPO operations
- Strong understanding of BPO processes, KPIs, and compliance requirements
- Excellent leadership, communication, and stakeholder management skills
