Reservationist

Nami is seeking a detail-oriented Reservationist for its intimate omakase counter at its Lake Nona property. This role involves managing reservations, providing excellent customer service, and ensuring smooth operations. The company is discreetly tucked away with a curated art collection and a lively bar.

Requirements

• Manage reservations, ensuring accuracy and efficiency
• Respond to customer inquiries via phone, email, and/or chat in a timely and professional manner
• Provide exceptional customer service during the reservation process
• Coordinate with other departments to ensure seamless operations
• Accurately enter customer information into the company's reservation system
• Maintain accurate records of reservations and customer interactions