Customer Success Manager
TechSeeBoston, Massachusetts, United States • New York, New York, United States • New Jersey, United States
Posted January 18, 2026
Full Time
About the Company
TechSee combines cutting-edge innovation with a people-first philosophy to define a new category in Visual AI.
Job Description
TechSee is a SaaS leader disrupting the Customer Experience (CX) landscape with Visual AI. We're seeking a Customer Success Manager to manage strategic customer relationships, drive high customer adoption and satisfaction, and resolve technical challenges.
Requirements
- 4+ years of related experience in an enterprise SaaS company, preferably in the digital CX domain
- Experience managing enterprise customer relationships, including telco, home security, and consumer electronics
- Bachelor's degree in computer science, social sciences, or equivalent experience
- Excellent oral and written communication skills in English
- Strong team player with an adaptable, analytical mindset and attention to detail
- Curious, self-motivated, and resourceful, with a proactive approach to problem-solving and continuous improvement
Benefits
- Competitive compensation
- Premium healthcare
- Opportunity for internal growth and celebration of individual and team achievements
