Customer Care Intern
TechSmith CorporationEast Lansing, Michigan, United States
Posted September 26, 2025
24000 - 36000 USD year
Internship
About the Company
TechSmith is a leading provider of software solutions for creating and sharing visual content. Offering tools like Camtasia, Snagit, and Screencast.com, the company empowers users to produce professional-quality videos and images for training, tutorials, and everyday communication. With over three decades of experience, TechSmith supports businesses and individuals in enhancing engagement and transforming learning experiences through intuitive software and comprehensive resources.
Job Description
TechSmith is seeking a Customer Care Intern to support the Customer Care department, ensuring customers receive excellent service. The intern will work directly with customers, assist with accounts, and contribute to improving the overall customer experience. It’s a team environment that encourages growth and a passion for customer support.
Requirements
- Provide excellent customer service through live chat and email.
- Handle customer inquiries and troubleshoot issues.
- Gather product and customer data for improvement.
- Work towards team goals and exceed expectations.
- Multi-task effectively in a fast-paced environment.
- Understand competitor products and advantages.
Benefits
- Competitive pay
