Systems Administrator & Technical Support

We are seeking a skilled and motivated Systems Administrator and Technical Support Specialist to join our IT team. In this role, you will be responsible for managing and maintaining critical technology systems that support an organization’s operational success.

Requirements

• Administer and maintain IT infrastructure, including servers, networks, virtualization platforms (e.g., VMware)
• Manage, support & secure Microsoft 365 services, including Exchange Online, Teams, SharePoint, and OneDrive.
• Monitor and maintain Windows Server environments (2016/2019/2022), including Active Directory, Group Policy, DNS, and DHCP.
• Install, configure, & perform system restores using Backup solutions (e.g. Veeam, Acronis)
• Provide technical support for end users—both remotely and on-site—including troubleshooting hardware, software, and application issues.
• Offer training and guidance on IT best practices, cybersecurity protocols, and effective use of IT systems and tools.
• Install, configure, and troubleshoot servers, workstations, hardware, and software applications.
• Implement and manage endpoint protection, email encryption, and device management using RMM
• Perform system monitoring, routine maintenance, and backup verification.
• Write and maintain scripts (PowerShell preferred) to automate tasks and improve system efficiency.
• Maintain accurate documentation of IT procedures, system configurations, and user support requests.
• Complete detailed work orders for all support incidents and service requests.
• Document IT processes, procedures, and troubleshooting steps to facilitate team knowledge sharing.

Benefits

• Health insurance
• 401(k) matching
• Paid time off
• Paid Holidays