Ingeniero Especialista de TI Field Services
Tecnológico de MonterreyMonterrey, Nuevo León, Mexico
Posted January 16, 2026
Full Time
About the Company
Tecmilenio is a university that offers a work experience where development, well-being, and purpose are fundamental pillars.
Job Description
Join Tecmilenio and inspire others to reach their full potential as a Specialist IT Field Services Engineer.
Requirements
- User attention
- Incident channeling and tracking
- Supporting your leader in the activities of the initiatives of continuous improvement in the processes of attention and support.
- Participate in root cause analysis to detect areas of opportunity in your daily activity, supporting in the documentation of improvements.
- Operational local processes in the campus and participate in the documentation of TI processes.
- Support events according to the priorities agreed with your leader that allow fulfilling the expected service expectation of TI.