Tech_Operador/a de soporte N1 (Granada)

Telefónica Tech is a company leading in digital transformation with a wide range of services and integrated technological solutions. We are looking for a Tech Support N1 Operator to join our technical support team.

Requirements

• More than 1 year of experience in similar positions
• Diploma in Microinformatics Systems and Networks (required)
• Bachelor's degree in Administration of Computer Systems in Networks (desirable)
• Knowledge in Windows operating systems
• Knowledge in SQL, MDW, SAP
• Knowledge in O365
• Knowledge in hyper-scaling services (AZURE, OCI, Kubernetes, DevOps)
• Customer orientation
• Passion for emerging technologies and solutions for customers
• Autodidactic capacity
• Basic knowledge of hardware, software, and networks
• Effective communication skills and customer orientation
• Ability to work autonomously and in a team
• Ability to manage multiple tasks and prioritize effectively
• Spanish (required), English B1 (optional)

Benefits

• Conciliation and flexibility measures
• Continuous training and certifications
• Hybrid remote work model
• Attractive package of social benefits
• Excellent dynamic and multidisciplinary work environment
• Volunteer programs