Telefónica Tech is a company leading in digital transformation with a wide range of services and integrated technological solutions. We are looking for a Tech Support N1 Operator to join our technical support team.
Requirements
- More than 1 year of experience in similar positions
- Diploma in Microinformatics Systems and Networks (required)
- Bachelor's degree in Administration of Computer Systems in Networks (desirable)
- Knowledge in Windows operating systems
- Knowledge in SQL, MDW, SAP
- Knowledge in O365
- Knowledge in hyper-scaling services (AZURE, OCI, Kubernetes, DevOps)
- Customer orientation
- Passion for emerging technologies and solutions for customers
- Autodidactic capacity
- Basic knowledge of hardware, software, and networks
- Effective communication skills and customer orientation
- Ability to work autonomously and in a team
- Ability to manage multiple tasks and prioritize effectively
- Spanish (required), English B1 (optional)
Benefits
- Conciliation and flexibility measures
- Continuous training and certifications
- Hybrid remote work model
- Attractive package of social benefits
- Excellent dynamic and multidisciplinary work environment
- Volunteer programs