Customer Service Representative - Bahasa Malaysia - Taiping

The Customer Success Specialist will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.

Requirements

• Bachelor's Degree or at least Diploma or equivalent in any discipline
• B2 level English Language proficiency (reading, writing, speaking and aural comprehension)
• Minimum of 6 months work experience in customer support in any industry
• Minimum typing speed of 40wpm with a 90% accuracy score
• Computer literate and fully conversant in Microsoft Windows and Microsoft Office