Customer Service Representative - Cantonese - Ipoh

The Customer Success Specialist (CSS) will be responding to customer requests, managing concerns, and providing specific information based on the enquiries received via inbound phone call and email channels.

Requirements

• Bachelor's Degree or at least Diploma or equivalent in any discipline
• Minimum of 6 months work experience in customer support in any industry
• B2 level English Language proficiency
• Computer literate and fully conversant in Microsoft Windows and Microsoft Office
• Minimum typing speed of 40wpm with a 90% accuracy score

Benefits

• Opportunity to work for a reputable company
• Professional growth and development opportunities
• Competitive salary and benefits package