Customer Service Representative - English - Kota Kinabalu

The Customer Service Specialist (CSS) will be responsible for responding to customer requests via phone and email, managing customer concerns, and providing information about the client's website shopping channel. This role requires representing the client's brand, providing excellent customer service, and being a pro-active customer advocate.

Requirements

• Bachelor’s Degree or Diploma/Equivalent in any discipline
• B2 level English Language Proficiency
• Minimum of 6 months work experience in customer support
• Fresh graduates welcome with English & Communication/Professional or Mass Communication degree
• 100% Accuracy Score on typing and computer literacy