Customer Service Representative - Japanese - Penampang

The Customer Success Specialist will respond to customer requests, manage concerns, and provide specific information based on customer enquiries. The role involves being the primary contact for customers using the client's website shopping channel and representing the client's brand and values.

Requirements

• Bachelor's Degree or Diploma in any discipline
• B2 level English Language proficiency
• Minimum 6 months work experience in customer support
• Typing speed of 40wpm with 90% accuracy score
• Computer literate in Microsoft Windows and Microsoft Office