Customer Service Representative – Mandarin

We are looking for passionate, customer-focused Mandarin-speaking Customer Service Representatives to join our team. In this role, you will be responsible for handling customer inquiries through calls, emails, and live chat. You will provide accurate information, resolve issues efficiently, and ensure every customer has a positive experience with us.

Requirements

• Fluent in Mandarin (spoken & written) and good command of English.
• Minimum SPM, Diploma, or Degree in any field.
• Strong communication and problem-solving skills.
• Willing to work onsite and commit to rotational shifts, including weekends and public holidays.

Benefits

• Attractive salary package with allowances & performance bonuses.
• Full training provided – no prior experience required.
• Career growth and development opportunities.
• Friendly, supportive, and multicultural working environment.
• Employee benefits including medical coverage, annual leave, and more.