Customer Service Representative - Mandarin (Work from Home)

We are seeking customer-focused individuals to join our team as Customer Service Representatives (Mandarin-speaking) working from home. In this role, you will be the first point of contact for our customers, delivering exceptional service through email, live chat, and phone calls.

Requirements

• Proficiency in Mandarin (spoken and written) and English.
• Previous experience in customer service or call center environment is an advantage, but fresh graduates are welcome to apply.
• Strong communication and problem-solving skills.
• Ability to handle multiple tasks and work under pressure.
• Flexibility to work on rotational shifts, including weekends and public holidays.
• Willing to work night shift

Benefits

• Competitive salary and benefits package.
• Paid training and career development opportunities.
• A supportive and diverse work environment.
• Opportunities to grow within the company.