Global Protections Agent - Mandarin - Kuala Lumpur

A Global Protections Investigator will provide world-class customer support and guidance to internal and external customers, investigating complex queries and disputes related to protection services, billing errors, chargebacks, and credit disputes.

Requirements

• Effective time management skills
• Effective written and verbal communication skills
• Basic awareness of Regulatory and Financial Laws and Acts
• Basic change management skills
• Strong working knowledge of external systems and software applications
• Basic Knowledge of internal systems and software