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Risk Operations Agent - Mandarin - Kuala Lumpur at Teleperformance | HireBase

Risk Operations Agent - Mandarin - Kuala Lumpur

Teleperformance

Malaysia

Posted April 10, 2025

Full Time

About the Company

Teleperformance offers digitally-powered business services to support global brands and promote sustainable practices.

Job Description

Assist customers with account issues, resolve queries, and make decisions on behalf of the company.

Requirements

Strong verbal (phone) communication skills
Strong written (email) communication skills
Ability to function in multiple telephone and email queues
Ability to learn and adapt to new software technologies
Basic Knowledge of internal systems and software
Customer service experience (12+ months)
High School Diploma or equivalent

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View on Company Website

Job Details

Employment TypeFull Time

Work TypeIn-Person

Languageen

Technologies

Microsoft Office - Outlook, Word, ExcelInternet

Skills Required

Critical ThinkingProblem SolvingDecision QualityDrive for Results

Categories

Other

About Teleperformance

Teleperformance offers digitally-powered business services to support global brands and promote sustainable practices.