WFM Reporting Analyst I-Grade B1

This WFM Reporting Analyst I-Grade B1 position focuses on data analysis, report generation, and dashboard development. The role involves conducting data analysis, creating reports for key metrics, and maintaining data systems. Opportunities for innovation and process improvement are encouraged.

Requirements

• Conduct data analysis and identify trends.
• Produce and deliver tracking and reporting for KPIs and SLAs.
• Design dashboards and scorecards for senior leadership.
• Create and maintain data systems.
• Maintain relationship with the business intelligence supplier.