Customer Solution Specialist

We are looking for a Customer Solution Specialist to join our team in Bogotá, Colombia. As a Customer Solution Specialist, you will be responsible for effectively meeting the needs and requirements of our clients, providing personalized attention, resolving problems promptly, and maintaining clear and respectful communication.

Requirements

• Technician/technologist and/or professional in administration, logistics, customer service, and/or related fields.
• Experience in customer service through chat, calls, and ticket management.
• Communication skills, active listening, and problem-solving skills.
• Good spelling, grammar, writing, and syntax.
• Office package management.

Benefits

• Direct indefinite contract.
• Paid training.
• Home office according to metrics.
• Opportunity for development, growth, and career plan.