Customer Service Representative
Terminal Supply CoTroy, Michigan, United States
Posted February 3, 2026
Full Time
About the Company
Terminal Supply Co. is a family‑owned supplier of MRO parts and services for the heavy‑duty and industrial markets, offering a wide range of electrical components, wire harnesses, and related tools. With over 57 years of experience, the company serves truck, trailer, and heavy equipment repair, fleet and municipality service, and vehicle up‑fitting and modification.
Job Description
Customer Service Representative will answer incoming calls, process customer orders, and provide post-order follow-up service under the direct supervision of the Customer Service Manager.
Requirements
- Answer incoming calls
- Process customer orders
- Process and facilitate Sales Representative and customer requests
- Provide post-order follow-up service to customers and Sales Representatives
- Assist with outgoing faxes and mail
- Customer Service email
- Sales support activities
- Assist other departments as determined by Management
- Comply with Safety Guidelines as required