The Associate Customer Success Manager is responsible for ensuring customer satisfaction and growing account profitability, with responsibilities including customer onboarding, project management, and data analysis.
Requirements
- Proficiency in Microsoft Office (Word, Excel, Outlook and PowerPoint)
- Extreme focus on customer experience and understanding the voice of the customer
- High energy and ability to multitask in a fast-paced environment
- Work well with people from a variety of different backgrounds and cultures
- Build relationships with clients and co-workers
- Work as part of a team, take active measures to solve problems and commit to a high level of service
- Good problem solving skills
- Team player able to demonstrate high team leadership skills