Customer Success Manager

The Customer Success Manager is responsible for the global account, ensuring customer satisfaction and growing the account profitability as well as meeting revenue objectives.

Requirements

• Proficiency in Microsoft Office (Word, Excel, Outlook and PPT)
• Extreme focus on customer experience and understanding the voice of the customer
• High energy and ability to multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build relationships with clients and co-workers, work as part of a team, take active measures to solve problems and commit to a high level of service
• Good problem solving skills
• Team player able to demonstrate high team leadership skills