The Call Center Doctors specializes in delivering fully managed call center solutions, encompassing end-to-end software development, talent acquisition, and comprehensive training programs. By integrating custom CRM and telephony platforms, they ensure seamless operations for businesses across industries, including retail, finance, and technology. Their unique value lies in a turnkey approach that eliminates the need for in-house infrastructure, allowing clients to scale quickly while maintaining high service quality. The team combines deep expertise in call center management with a data-driven focus on performance metrics, ensuring measurable ROI for clients.
Open Positions
Appointment Setter
3+ years of outbound cold calling experience, 2+ years of recent roofing campaign experience, and C1 English proficiency
Appointment Setter
2+ years of experience in outbound cold calling/appointment setting, 2 years of recent roofing campaign experience, and C1 English level
High Volume Recruiter
Proven experience in high-volume recruiting, fluent English, and fast, independent work style required
Sales Trainer
The Lead Sales Trainer requires proven experience in training or managing outbound call center teams, strong communication and presentation skills, and proficiency with LMS platforms
Client Success Director
5-10 years of experience in Client Success, PMO, or BPO leadership roles, advanced proficiency with project management tools, and expertise in Agile, Scrum, or structured delivery methodologies
Call Center Director (Operations, KPIs & AI Enablement)
Senior Manager/Supervisor with 7-12 years of experience in call center operations leadership, KPI management, and team leadership