Director, People & Culture Operations

The Herald Group is seeking a Director of People & Culture Operations to build and oversee HR functions. This role involves designing systems, supporting managers, and driving culture and employee engagement within the employee lifecycle. It's a crucial position for ensuring client service and long-term business growth. The organization is scaling quickly and values a values-driven culture.

Requirements

• Develop and manage end-to-end recruitment and onboarding processes
• Design and implement scalable HR systems, policies, and tools to support headcount and revenue growth
• Manage HR technology (e.g., ATS, HRIS) and use people analytics to inform leadership decisions and workforce planning
• Oversee performance management and feedback programs, including goal-setting cycles
• Guide compensation and benefits strategy and administration
• Equip and coach managers to lead high-performing teams through toolkits, training, and real-time support
• Drive culture and engagement initiatives aligned with our Six Pillars: Trust, Ownership, Progress, Career Growth, Balance, and Teamwork
• Lead internal communications and employee experience programs
• Ensure compliance with all applicable employment laws and HR best practices
• Advise managers on policy interpretation and employee relations matters
• Partner with leadership on workforce planning and organizational design
• Monitor industry trends and implement best practices in hiring, retention, and talent development
• Strong ethical judgment and commitment to confidentiality

Benefits

• Health, Dental & Vision Insurance
• 401(k) with matching and profit sharing
• Paid Time Off (PTO)
• Paid Parental Leave
• Transportation subsidy