Customer Support/Account Manager
The Legends AgencyCape Town, Western Cape, South Africa • Johannesburg, Gauteng, South Africa
Posted December 11, 2025
216000 - 276000 ZAR year
Full Time
About the Company
The Legends Agency is a leading Employer of Record (EOR) partner that enables global companies to build and manage high‑performing teams in South Africa. By connecting clients with top local talent and handling all payroll, compliance, and benefits administration, the firm delivers a seamless, cost‑effective hiring experience. Its full‑service approach—combining recruitment, payroll, and regulatory support—allows businesses to focus on core growth while the agency manages the intricacies of local workforce management. With a proven track record of reducing salary and social‑premium costs and providing skilled English‑speaking professionals, The Legends Agency stands out as the go‑to partner for companies looking to expand in the region.
Job Description
We are looking for a proactive and reliable Customer Support / Account Manager to join our growing team, delivering a first-class service to our customers from the point of sale through to onboarding and long-term account management.
Requirements
- Proven experience in a customer support, account management, or sales support role
- Previous experience as an estate agent is highly desirable
- Excellent written and verbal communication skills
- Strong organisational skills with the ability to manage multiple clients and deadlines
- Comfortable and confident when speaking with clients regularly
- Tech-savvy and comfortable using various software tools
- Able to work independently and collaboratively in a fast-paced environment
- Knowledge of social media, website management, or design tools is a plus
Benefits
- Health insurance
- Retirement plan
- Generous paid time off
- Vacation time