IT Support Engineer
The Legends AgencyCape Town, Western Cape, South Africa
Posted March 4, 2026
3600000 - 6000000 ZAR
Contract / Temporary
About the Company
The Legends Agency is a leading Employer of Record and recruitment partner that enables international companies to establish and manage teams in South Africa. We provide end-to-end solutions—recruitment, payroll, compliance, and benefits—so clients can focus on their core business while we handle local employment complexities. Our deep knowledge of South African labor law and commitment to cost-effective, English-speaking talent sets us apart, helping clients save on salaries and social premiums. Whether expanding a remote workforce or launching a regional presence, The Legends Agency delivers tailored, compliant, and efficient workforce solutions.
Job Description
We're hiring an experienced IT Support Engineer to join a fast-paced Service Desk team supporting an international client base. You'll deliver remote support, troubleshooting, installations, and proactive maintenance across modern workplace environments.
Requirements
- Provide remote IT support to clients across a global environment
- Resolve day-to-day technical issues and handle escalations when required
- Set up and configure IT services and solutions
- Monitor network and service performance, ensuring uptime and stability
- Manage customer environments using centralised management tools
- Support connectivity, telecoms, and WiFi troubleshooting/configuration
- Deliver a consistently high level of customer service and engagement
- Provide clear updates, technical recommendations, and progress reporting
- Maintain accurate ticket notes, time entries, and documentation
- Support internal systems and assist with wider technical tasks as needed
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
