Customer Experience Strategist
The Strickland GroupOklahoma City, Oklahoma, United States
Posted April 5, 2025
Full Time
About the Company
The Strickland Group supports complex petroleum engineering with its highly trained and focused IT division.
Job Description
Join our team as a Customer Experience Strategist to design, analyze, and optimize customer interactions and drive satisfaction, retention, and brand loyalty.
Requirements
- Strong analytical and problem-solving skills to drive customer-focused improvements
- Excellent communication and collaboration abilities
- Experience with customer journey mapping, user experience research, or customer success (or a willingness to learn)
Benefits
- Paid training and continuous mentorship
- Health insurance and retirement plan options
- Incentive bonuses and performance recognition