Customer Onboarding Specialist

Join our team as a Customer Onboarding Specialist and help customers succeed with our products. The role involves leading the onboarding process, providing personalized training and support, and developing onboarding materials.

Requirements

• Excellent communication and relationship-building skills
• Strong ability to simplify complex concepts for customers
• Proactive problem-solver with a customer-first mindset
• Highly organized with the ability to manage multiple onboarding projects simultaneously
• Experience in customer onboarding, training, or support is a plus (but not required)

Benefits

• Paid training and continuous mentorship
• Health insurance and retirement plan options
• Incentive bonuses and performance recognition
• Opportunities to grow into leadership and strategic roles