Call Center Representative (ONSITE)
The Sydney Call Centre Inc.Sydney, New South Wales, Australia
Posted October 8, 2023
Full Time
About the Company
The Sydney Call Centre Inc. (SCC) is a leading tech-enabled firm specializing in Business Process Outsourcing (BPO) and Information and Communications Technology (ICT). SCC offers comprehensive call center services including inbound customer care, outbound sales, lead generation, and market research. With unparalleled expertise and a focus on results-driven solutions, SCC helps businesses maximize their growth potential through scalable, efficient operations.
Job Description
MCI is a rapidly growing tech-enabled business services company seeking ONSITE call center representatives to provide excellent customer service and sales support. This entry-level position involves handling inbound and outbound calls, resolving customer issues, and upselling new products and services. The company prioritizes employee growth, engagement, and a positive work environment.
Requirements
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Typing speed of 20+ words per minute
- Proficiency with Microsoft Office Suite
- Ability to follow scripts and adhere to company policies
Benefits
- Paid Time Off
- Health Benefits
- Life Insurance
- Supplemental Insurance
- Career Growth
- Paid Training
- Fun, Engaging Work Environment
- Casual Dress Code