Customer Care Representative Job Opening (Full-Time)
The Sydney Call Centre Inc.Sydney, New South Wales, Australia • New York, New York, United States • Canada
Posted October 11, 2023
Full Time
About the Company
The Sydney Call Centre Inc. (SCC) is a leading tech-enabled firm specializing in Business Process Outsourcing (BPO) and Information and Communications Technology (ICT). SCC offers comprehensive call center services including inbound customer care, outbound sales, lead generation, and market research. With unparalleled expertise and a focus on results-driven solutions, SCC helps businesses maximize their growth potential through scalable, efficient operations.
Job Description
MCI is seeking customer care representatives to support various clients. The role involves handling inbound and outbound calls, resolving customer issues, and upselling products. Candidates should be motivated, confident, and dedicated to providing excellent customer service.
Requirements
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Typing speed of 20+ words per minute
- Basic knowledge of Microsoft Office Suite
- Basic understanding of Windows operating system
- Reliability and ability to maintain attendance
Benefits
- Paid Time Off
- Health Benefits
- Life Insurance
- Supplemental Insurance
- Career Growth
- Paid Training
- Casual Dress Code