Sydney Telecom Customer Care Representative (Full-Time)
The Sydney Call Centre Inc.Sydney, New South Wales, Australia • Calgary, Alberta, Canada • Portland, Oregon, United States
Posted November 1, 2023
Full Time
About the Company
The Sydney Call Centre Inc. (SCC) is a leading tech-enabled firm specializing in Business Process Outsourcing (BPO) and Information and Communications Technology (ICT). SCC offers comprehensive call center services including inbound customer care, outbound sales, lead generation, and market research. With unparalleled expertise and a focus on results-driven solutions, SCC helps businesses maximize their growth potential through scalable, efficient operations.
Job Description
MCI is seeking a full-time Customer Care Representative to provide support and resolution to customers in a fun and energetic environment. This on-site position involves troubleshooting customer issues, selling products and services, and ensuring a best-in-class customer experience. The role offers commission and daily contests, providing opportunities for employee growth and rewards.
Requirements
- Must be 18 years of age or older
- High school diploma or equivalent
- WONDER online or other high-speed internet connection (20Mbps+)
- Strong communication skills (written and oral)
- Proficiency with Microsoft Office Suite
Benefits
- Paid Time Off
- Health Benefits
- Life Insurance
- Supplemental Insurance
- Career Growth
- Paid Training
- Casual Dress Code
- Performance Bonuses