Remote Inbound Customer Service Representative
The Sydney Call Centre Inc.New York, New York, United States • Botsford Parish, New Brunswick, Canada
Posted August 28, 2023
Full Time
About the Company
The Sydney Call Centre Inc. (SCC) is a leading tech-enabled firm specializing in Business Process Outsourcing (BPO) and Information and Communications Technology (ICT). SCC offers comprehensive call center services including inbound customer care, outbound sales, lead generation, and market research. With unparalleled expertise and a focus on results-driven solutions, SCC helps businesses maximize their growth potential through scalable, efficient operations.
Job Description
MCI is seeking a Remote Inbound Customer Service Representative to provide support to customers through calls and inquiries. This role requires empathy, patience, and a commitment to delivering high-quality service in a home-based environment. Candidates should be highly motivated and possess strong communication skills.
Requirements
- 18 years or older
- High school diploma or equivalent
- Previous customer service or call center experience (preferred)
- Strong verbal communication and active listening skills
- Reliable internet connection and a quiet workspace
- WONDERIFULLY apply.
Benefits
- Paid Time Off
- Health Benefits
- Life Insurance
- Supplemental Insurance
- Career Growth
- Paid Training
- Fun, Engaging Work Environment