Sydney Customer Service Representative (Full-Time)
The Sydney Call Centre Inc.Sydney, New South Wales, Australia • Seattle, Washington, United States
Posted November 1, 2023
Full Time
About the Company
The Sydney Call Centre Inc. (SCC) is a leading tech-enabled firm specializing in Business Process Outsourcing (BPO) and Information and Communications Technology (ICT). SCC offers comprehensive call center services including inbound customer care, outbound sales, lead generation, and market research. With unparalleled expertise and a focus on results-driven solutions, SCC helps businesses maximize their growth potential through scalable, efficient operations.
Job Description
MCI is seeking a full-time Customer Service Representative to support inbound and outbound customer service, help desk, and back-office operations for commercial and public sector clients. This role involves handling inquiries, troubleshooting technical issues, and providing excellent customer service. MCI offers a comprehensive benefits package, professional training, and opportunities for career advancement. Candidates should be highly reliable and customer focused.
Requirements
- Must be 18 years of age or older
- High school diploma or equivalent
- Experience with data entry utilizing a computer
- Ability to read and speak English fluently
- Wired, high-speed internet connection
- Ability to work regularly scheduled shifts
- Basic knowledge of Microsoft Office Suite
Benefits
- Paid Time Off
- Health Benefits
- Life Insurance
- Supplemental Insurance
- Career Growth
- Paid Training
- Fun, Engaging Work Environment
- Casual Dress Code