Work-From-Home Customer Service Representative (Full-Time)
The Sydney Call Centre Inc.New York, New York, United States • Maryland, United States
Posted October 28, 2023
Full Time
About the Company
The Sydney Call Centre Inc. (SCC) is a leading tech-enabled firm specializing in Business Process Outsourcing (BPO) and Information and Communications Technology (ICT). SCC offers comprehensive call center services including inbound customer care, outbound sales, lead generation, and market research. With unparalleled expertise and a focus on results-driven solutions, SCC helps businesses maximize their growth potential through scalable, efficient operations.
Job Description
MCI is seeking Call Center Representatives for a full-time remote position. The role involves handling customer service and sales interactions, troubleshooting technical issues, and providing quality customer service. Candidates should be reliable, communicative, and passionate about customer experience. Entry-level with on-the-job training offered.
Requirements
- 18 years of age or older
- High school diploma or equivalent
- Excellent communication skills
- Typing speed of 20+ words per minute
- Basic knowledge of Microsoft Office Suite
- Basic understanding of Windows operating system
- Highly reliable with ability to maintain regular attendance
- Excellent interpersonal skills and customer focus
Benefits
- Paid Time Off
- Health Benefits
- Life Insurance
- Supplemental Insurance
- Career Growth
- Paid Training
- Fun, Engaging Work Environment