Work-At-Home Call Center Representative (Full-Time)
The Sydney Call Centre Inc.San Jose, California, United States • New York, New York, United States
Posted October 28, 2023
Full Time
About the Company
The Sydney Call Centre Inc. (SCC) is a leading tech-enabled firm specializing in Business Process Outsourcing (BPO) and Information and Communications Technology (ICT). SCC offers comprehensive call center services including inbound customer care, outbound sales, lead generation, and market research. With unparalleled expertise and a focus on results-driven solutions, SCC helps businesses maximize their growth potential through scalable, efficient operations.
Job Description
MCI is seeking Customer Service Representatives for inbound customer service, technical support, and back-office processing positions. This role involves handling inquiries, troubleshooting issues, and representing brands like MCI BPO. The position offers career advancement opportunities within a company that values employee contributions and growth.
Requirements
- 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Typing speed of 20+ words per minute
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Basic understanding of Windows operating system
- Strong team orientation and customer focus
Benefits
- Paid Time Off
- Health Benefits
- Life Insurance
- Supplemental Insurance
- Career Growth
- Paid Training
- Fun, Engaging Work Environment
- Casual Dress Code