Senior Content Specialist

Senior Content Specialist responsible for managing and delivering high-quality content products end-to-end. Requires deep domain expertise in Public Records and/or Dockets, and advanced technical proficiency in XML, UNIX, scripting, and Python. Leads/ drives workflow and project responsibilities, mentors the team, drives standardization and process excellence.

Requirements

• Deep domain expertise in Public Records and/or Dockets
• Advanced technical proficiency in XML, UNIX, scripting, and Python
• Strong customer-focused mindset with excellent communication skills
• Ability to work in a fast-paced environment with changing priorities and requirements
• Strong technical proficiency in UNIX, scripting, and familiarity with tools such as SharePoint, JIRA, and content publishing platforms
• Strong understanding of global workflows and process improvement methodologies (Lean Six Sigma certified preferred)
• Excellent problem-solving and troubleshooting skills for complex data and system issues
• Ability to contribute/drive training programmes and process documentation reviews, and mentor new hires/less experienced staff

Benefits

• Flexible vacation
• Two company-wide Mental Health Days off
• Access to the Headspace app
• Retirement savings
• Tuition reimbursement
• Employee incentive programs
• Resources for mental, physical, and financial wellbeing