Client Services Specialist

The Client Services Specialist is responsible for ensuring the satisfaction of our guests’ travel from start to finish, partnering with third party vendors and Flight Support Coordinators to optimize travel arrangements and provide seamless travel experiences.

Requirements

• 3-5 years of experience in a luxury guest services position or travel management
• Bachelor’s degree in business, hospitality, or aviation (highly desired)
• Strong understanding of travel industry trends, regulations, and best practices
• Familiarity with Business Aviation Operating Systems (e.g., FL3XX, JetInsight, FOS)
• Proficiency in travel booking systems and software
• Superior communication skills, both verbal and written
• Excellent ability to coordinate with multiple parties to ensure desired outcomes
• Experience with Microsoft Office and Google Suite
• Exceptional organizational skills with the ability to multitask and prioritize effectively
• High degree of confidentiality and the ability to handle matters with appropriate discretion
• Ability to work independently and collaboratively in a fast-paced environment
• Flexibility to adapt to changing priorities and handle unexpected challenges

Benefits

• Company-provided health insurance
• Paid time off
• 401k matching
• Paid holidays